Privacy Policy

1. Who We Are

Agentic Solution ("we," "us," or "our") is an AI automation and development studio operated by Christian Fong. We build custom AI systems, automations, voice agents, and applications for businesses. You can reach us at christian@agenticsolution.io.

2. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and business name when you fill out a form, book a call, or contact us directly.
• Communication data — messages, call recordings, voicemails, and SMS messages exchanged with our AI voice agent (Eric) or directly with our team.
• Usage data — information about how you interact with our website, including pages visited, time on site, and referral source. This may be collected via cookies or analytics tools.
• Business information — details about your business, industry, and needs shared during discovery calls or intake forms.
• Payment information — billing details processed through secure third-party payment processors. We do not store credit card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule and conduct discovery calls and project consultations
• Build, deliver, and support custom AI systems and automations
• Send project updates, invoices, and service-related communications
• Improve our website, services, and customer experience
• Send marketing communications, promotional offers, and newsletters (with your consent)
• Comply with legal obligations

4. Sharing of Information

Your information may be shared with third parties in the following circumstances:

• Service providers — we use third-party tools and platforms (such as Calendly, Twilio, n8n, email service providers, and analytics platforms) to operate our business. These providers may process your data on our behalf.
• Marketing partners — with your consent, we may share your contact information with trusted marketing partners for the purpose of delivering relevant offers, content, or advertising.
• Legal requirements — we may disclose your information if required by law, regulation, legal process, or governmental request.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to data brokers or unrelated third parties.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to analyze traffic and improve your experience. You can control cookie preferences through your browser settings. Third-party analytics services (such as Google Analytics) may also collect usage data.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will remove it within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at christian@agenticsolution.io.

8. Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website and services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: